www.cleverbug.co.uk is a site operated by KPTRS Investments Limited ("We",”Cleverbug”). We are registered in Ireland under company number 496147 and have our registered office at Cleverbug, Block G, Mount Pleasant Business Park, Upper Mount Pleasant Avenue, Ranelagh, Dublin 6, Ireland. Our main trading address is the same as above. Please read the following policies carefully. By using our website www.cleverbug.co.uk (“our Site”) and the services we offer via our Site, you are agreeing to be bound by the policies herein.
In general, we use the information we collect about you to:
a) help our members provide more personalised services to you.
b) provide information to relevant third parties.
c) improve the features and services we offer.
d) support our own marketing and promotion efforts.
We may collect and process the following data about you:
a) Information that you provide by filling in forms on our Site. This includes information provided at the time of registering to use our Site, subscribing to our service, posting material or requesting further services . We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our Site.
b) If you contact us, we may keep a record of that correspondence.
c) We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
d) Details of transactions you carry out through our Site and of the fulfilment of your orders.
e) Details of your visits to our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
f) Information about your identity (which may also be disclosed to any third party who is claiming that any material uploaded by you to our Site constitutes a violation of their rights).
No Credit Card information is stored by Cleverbug.
All other information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
a) To ensure that content from our Site is presented in the most effective manner for you and for your computer.
b) To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
c) To carry out our obligations arising from any contracts entered into between you and us.
d) To allow you to participate in interactive features of our service, when you choose to do so.
e) To notify you about changes to our service. We may also use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post, email or telephone. If you do not want us to use your data in this way, please tick the relevant box situated on the form on which we collect your data (the [order form OR registration form]).
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us.
Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The right to use the terms within this policy (in relation to any information that you upload) and those contained within the Terms and Conditions [link to Terms and Conditions] extend to anyone who succeeds ownership of our business. They have the right to use such information for the purpose of carrying out the service they provide in conjunction with the service we provide.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of €6.35 to meet our costs in providing you with details of the information we hold about you.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users\' browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our Site and to deliver a better and more personalised service. They enable us:
a) To estimate our audience size and usage pattern.
b) To store information about your preferences, and so allow us to customise our Site according to your individual interests.
c) To speed up your searches.
d) To recognise you when you return to our Site.
Questions, comments and requests regarding any of the policies above are welcomed, and should be addressed to email@example.com.